Radisson Hotel Group has announced the appointment of Aly El-Bassuni as chief operating officer in the Americas.
El-Bassuni previously served as senior vice president, Franchise Operations for the Americas at Radisson Hotel Group.
In the newly created role, he will be responsible for driving operational strategies across the Americas for Radisson Hotel Group’s franchised and managed hotels.
He will continue reporting to Ken Greene, president, Americas, Radisson Hotel Group.
“Aly’s vast experience in the hospitality industry sets an ideal foundation for him to drive synergies and collaboration across both our franchised and managed operations,” said Mr Greene.
“In this new role, his team will help position our Americas portfolio for long-term success as they achieve the goals outlined in our five-year plan initiatives, while building meaningful relationships with our owners and partners.”
Mr El-Bassuni will continue to lead the Franchise Operations, Owner Relations, Retention Services, Guest Experience, and Safety and Security functions across all brands in the Americas.
Together with his teams, they are responsible for improving hotel performance and the guest experience by engaging key stakeholders with the company’s resources.